We ship orders every Friday to ensure quality and care in packaging. Because we are a small team of two passionate folk, we do not ship daily.

Processing & Estimated Delivery Times

• Processing time: Orders placed by Thursday at 11:59 PM PST will ship on Friday. Orders placed after that will go out the following Friday.

• Estimated delivery times:

  • U.S. orders: Typically 3-7 business days after shipping, depending on your location. However once it’s in the hands of the shipping company, we no longer have control over it’s arrival time.

  • International orders: Varies by country; usually 2-6 weeks due to customs and potential delays.

  • Please note: International shipping is still experiencing delays from COVID-related disruptions.

International Shipping & Customs

We ship to most countries! If your country is not listed at checkout, send us an email at sia@folkandfireshop.com, and we’ll see if we can ship to you.

• Customs fees, duties, and taxes are determined by your country and are your responsibility. Unfortunately, we don’t have control over these fees.

Lost, Stolen, or Damaged Packages

All priority shipping options come with $50 of insurance. If you’d like to increase your insurance coverage to match your order’s full value, email us at sia@folkandfireshop.com before your order ships.

• We are not responsible for lost, stolen, or damaged orders once they leave our hands and are with USPS/FedEx/UPS. If your package is missing, please file a claim directly with the shipping carrier.

Combined Shipping

Unfortunately, we cannot offer combined shipping on multiple orders. Each order is processed separately, and by placing more than one order, you agree to receive separate shipments.